We supplement internal IT teams with monitoring, escalation depth, project capacity, and coverage — without the politics.
One person (or a small team) running IT for a growing company faces an impossible job description: help desk, security, projects, vendor calls, and strategy — simultaneously, with no backup and no vacations that don't involve a laptop. Co-managed IT fixes the math. Your team keeps ownership and institutional knowledge; we bring the tooling, the depth, and the second set of hands.
Monitoring and alert triage, so they're not the only pair of eyes. Patching and maintenance windows. Backup verification. The overflow tickets on bad days. Escalation on the problems that need a second brain. Project muscle for migrations and rollouts that would otherwise wait a year. Coverage when they're out — actually out.
Co-managed only works when boundaries are explicit, so we define them in writing: which systems each side owns, how escalation flows, who talks to which vendors, and how documentation is shared (everything documented, visible to both sides — no hostage-taking in either direction). Your IT lead stays the decision-maker; we make them look good.
Companies of roughly 20–150 employees with one IT person or a small team; organizations where IT projects keep slipping because operations eat every week; teams that need after-hours or overflow coverage without another full-time hire.
A free discovery call — we’ll walk through your environment and outline exactly where we’d start.
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